Shipping Rates & Methods

APPROXIMATE DELIVERY TIME FOR CREDIT CARD ORDERS FOR IN-STOCK MECHANDISE IS BETWEEN 2 TO 10 WORKING DAYS DEPENDING ON DESTINATION. THERE IS NO SHIPPING ON SATURDAY, SUNDAY, OR HOLIDAYS. THERE ARE NO HANDLING FEES.

VitaminsandProtein.com is not responsible for shipping delays due to inclement weather.

***NOTE: As of 04/30/12 if the invoice address does not match the shipping address, a copy of a valid (non-expired) drivers license MUST BE FAXED or EMAILED over to us or the order will be canceled and the credit card holder will be refunded. There are NO EXCEPTIONS. This is a security feature in order to avoid credit card fraud***

VitaminsandProtein.com is not responsible for any lost package that is incorrectly addressed due to customer error. We generate our shipping labels from the information the customer provides, so if you enter an incorrect or incomplete address (incorrect zip code, missing apartment / suite / office number / name etc.) and your package is lost, VitaminsandProtein is not responsible. If you enter your address incorrectly on the website, and need it re-routed by UPS to the correct address, you will be charged an additional $6.95 fee to cover costs. VitaminsandProtein.com also has the right to charge return shipping fees on orders that are refused by the customer. Your order may also be delayed.

If you contact us after your order has been placed regarding an incorrect or incomplete shipping address, we will make every effort to correct your information prior to your package being shipped. However, once your package has been processed and shipped, we cannot make any modifications to your shipment. If your order is lost or delivered to the incorrect address, we again are not responsible.

UPS Ground
Domestic orders are shipped via UPS Ground Residential for a flate rate of $6.95 regardless of order size. (All RTD's are charged actual shipping)

PLEASE NOTE: UPS does not deliver to PO Boxes or military APO or FPO addresses. If you require shipment to a PO Box or military address your order will be sent via US Postal Service.

Express shipping rates are determined by order weight and destination points. Post Office Box orders are shipped via US mail and will be subject to the appropriate charges. APO and FPO are shipped via US mail and actual shipping rates apply.

For destinations in Alaska and Hawaii you pay shipping charges based on the actual weight and destination of the package. All packages to these locations are shipped via the US Postal Service. If the wrong method of shipping is chosen we will correct it and you will be charged the appropriate amount.

UPS ground reaches every real address throughout the 48 continental United States.

UPS guarantees all residential and commercial packages coast to coast.

USPS may be used for smaller orders at no additional shipping cost.

FREE SHIPPING OFFER ONLY VALID FOR UPS/USPS GROUND DELIVERIES IN THE 48 CONTINENTAL US STATES.*

Please note: RTDs and extremely heavy packages weighing in excess of 75lbs or orders that need to be shipped by pallet may require extra shipping charges. You will be contacted with the appropriate shipping charges prior to shipment of your order.